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TERMS & CONDITIONS
Rent a Stroller Anaheim
Terms and Conditions
Acceptance of Agreement
By using Rent a Stroller Anaheim equipment and making an online booking, you (the “Customer”) agree to the terms and conditions of this Rental Equipment Agreement with Rent a Stroller Anaheim (“we,” “us,” or “Company”). Please do not book if you do not agree.
Use of Equipment
Risk and Responsibility: You use our equipment at your own risk. You are fully responsible for the equipment while it is in your possession. Rent a Stroller Anaheim and/or our employees are not liable for any damage, injury, or loss, including death, resulting from the use of rented equipment, to the extent permitted by law. Read the provided instruction manuals for proper use.
Reservations and Substitutions
Reservation Changes: We may substitute equipment, change delivery dates or times, or cancel your order if the requested equipment or dates and times are unavailable. If we cannot deliver to your location, we will contact you to arrange an alternative delivery or pickup location, or we may cancel your reservation.
Compliance with Laws
You must comply with all state and local laws and the rules of the properties where the equipment is used. This includes traffic laws, parking regulations, and proper stroller use on public transport.
Equipment Loss or Damage
You are responsible for any loss, theft, damage, or destruction of rental equipment. Equipment must be returned in the same condition as received. Excessive cleaning may incur a $35 fee.
Return of Equipment
Return all equipment to the original delivery location unless otherwise arranged. Late returns will incur additional rental day charges and a $35 return trip fee if extra trips are required.
Equipment Malfunction
Stop using any malfunctioning or unsafe equipment immediately and contact us. We will attempt to resolve the issue or provide a replacement. Refunds may be given for unused portions of the rental period.
Payment
Rental fees are specified on our website and reservation confirmation. You agree to pay all applicable fees, including rental fees, late fees, and charges for damage or loss. Only credit and debit cards are accepted.
Privacy and Electronic Communication
- By consenting to SMS communications, you agree to receive messages about your rental.
- Message types include order updates, delivery notices, and appointment reminders.
- Reply STOP to unsubscribe or HELP for assistance.
Cancellation Policy
- Cancel at least 8 days before the rental start date for a full refund.
- Cancellations fewer than 8 days before the rental start date or after delivery are non-refundable.
Loaning Equipment
Customers may not loan or sublease equipment without explicit permission. You remain responsible for loss or damage.
Indemnification
You agree to indemnify and hold Rent a Stroller Anaheim harmless from claims arising from your use or possession of rented equipment, to the extent permitted by law.
Inspection
Inspect equipment within 24 hours of receipt and report any damage. Equipment remains Company property.
Rental Extensions
Call at least 24 hours before your return date to request an extension. Extensions are subject to availability.
Out-of-Battery Mobility Scooters
Electric equipment comes with a fully charged battery. A $30 fee applies for battery delivery within 15 miles, plus $2 per mile beyond that distance.
Late Equipment Return
Late returns incur additional rental fees and may result in charges for the equipment’s value if it is not returned.
Responsibility for Equipment Condition
Equipment must be returned in the same condition as received. Missing chargers or keys incur replacement fees:
- Charger: $100
- Key: $50
Operation of Powered Equipment
Only persons aged 18 or older who are not under the influence of alcohol or drugs may operate powered equipment. Notify us immediately of accidents or damage.
Payment Methods
Visa, Mastercard, Discover, and American Express are accepted. No checks.
Future Updates to Terms
Terms may be updated at any time. Continued use constitutes acceptance, to the extent permitted by law.
Contact Us
Call/Text Us: 714.494.6551
Email: [email protected]
Website: rentastrolleranaheim.com
About Us
Rent a Stroller Anaheim provides stroller rentals, mobility scooters, wheelchairs, and baby gear rentals in Anaheim and Orange County. We offer rental equipment for visits to Disneyland, Knott’s Berry Farm, and other theme parks in Los Angeles, Orange County, and San Diego. Please check your chosen park’s current equipment requirements before booking.
Our service areas include Anaheim, Brea, Buena Park, Costa Mesa, Cypress, Dana Point, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, La Habra, La Palma, Laguna Beach, Laguna Hills, Laguna Niguel, Laguna Woods, Lake Forest, Los Alamitos, Mission Viejo, Newport Beach, Orange, Placentia, Rancho Santa Margarita, San Clemente, San Juan Capistrano, Santa Ana, Seal Beach, Stanton, Tustin, Villa Park, Westminster, and Yorba Linda.